Camion Support Services

1. Introduction

Welcome to Camion Support Services (“Company,” “we,” “our,” “us”). By visiting our website, entering into an agreement, or using any of our services, you (“Client,” “you,” “your”) agree to these Terms & Conditions, Company Policy, Privacy Policy, Non-Disclosure Agreement, and Refund Policy (collectively, “Policies”).

If you do not agree, you must not use our services.

2. Scope of Services

• Amazon Relay Dispatch Services.
• 24/7 Dispatch Services for carriers, fleets, and owner-operators.
• FMCSA/DOT compliance assistance.
• Back-office support (load booking, billing, incident reporting).
• Digital business services (websites, IT, branding).

We act only as a support provider. We are not a broker, carrier, or shipper and assume no responsibility for cargo, vehicles, drivers, or third-party actions.

3. Company Policy

3.1 General Conduct

• Operate legally and ethically at all times.
• Provide accurate documents and information.
• Maintain valid insurance and FMCSA/DOT compliance.
• Treat Camion Support Services staff respectfully.

3.2 Payments

• All payments are final and non-refundable.
• Invoices are due on the stated date.
• Late or missed payments may result in service suspension.
• Clients remain responsible for all overdue balances and associated costs.

3.3 Zero Liability

Camion Support Services is not responsible for delays, cancellations, revenue fluctuations, market downturns, or broker/shipper disputes. Clients assume all business risks related to trucking operations.

4. Terms & Conditions

4.1 Eligibility

• Be 18+ years old.
• Hold active operating authority (MC/DOT).
• Maintain insurance and licensing.

4.2 Limitations of Service

• We do not guarantee load availability or volume.
• No guarantee of specific revenue or profits.
• No guarantee of broker or shipper acceptance.

4.3 Indemnification

Clients agree to defend, indemnify, and hold harmless Camion Support Services, its employees, contractors, and affiliates against any claim, penalty, loss, or damage arising from: client operations, driver conduct, negligence, accidents, regulatory violations, cargo damage, financial losses, or disputes.

4.4 Limitation of Liability

If liability is found despite disclaimers, it is strictly limited to the total amount paid by the client to Camion Support Services in the 30 days immediately prior to the claim.

4.5 Termination

• Non-payment.
• Fraudulent activity.
• Illegal or unethical conduct.
• Misuse of services.

All outstanding balances remain payable, and no refunds will be issued.

5. Privacy Policy

5.1 Data Collected

• Contact info (name, email, phone).
• Business data (MC/DOT, insurance, licensing).
• Technical data (cookies, IP address, analytics).

5.2 Data Use

• Deliver services.
• Communicate with clients.
• Process billing and payments.
• Improve performance.
• Comply with legal obligations.

5.3 Data Sharing

We do not sell or rent client data. Information may be shared with brokers/shippers required for dispatching and legal/regulatory authorities as required.

5.4 Data Protection

We employ encryption, restricted access, and industry-standard security. However, no system is 100% secure, and clients assume risks of electronic communication.

5.5 GDPR/CCPA Rights

Clients may request access, correction, deletion, restriction, objection, or data portability by contacting us at info@camionsupportservices.com.

6. Non-Disclosure Agreement (NDA)

6.1 Confidential Information

Client business information is confidential. Camion Support Services’ internal processes, pricing, and methods are confidential.

6.2 Non-Disclosure

Neither party shall disclose confidential information except as required to perform services or by law.

6.3 Survival

Confidentiality obligations remain enforceable indefinitely, even after termination of services.

7. Refund & Cancellation Policy

All payments are strictly non-refundable. No refunds for prepaid services, deposits, or retainers. Client cancellations do not eliminate outstanding balances. Market conditions, dissatisfaction, or unused services are not grounds for refunds.

8. Disclaimers

Services are provided “as is” with no guarantees. We are not responsible for profitability, compliance results, or operational outcomes. Clients assume all risks related to trucking, compliance, and business performance.

9. Dispute Resolution, Governing Law & Legal Costs

These Policies are governed by the laws of Montana (MT) and applicable federal laws. All disputes must first be attempted to be resolved through good-faith negotiation. If unresolved, disputes will be resolved exclusively through binding arbitration in Montana (MT). Class actions, group lawsuits, and jury trials are expressly waived to the maximum extent permitted by law.

If a client initiates a lawsuit, arbitration, or claim against Camion Support Services and does not prevail, the client shall be responsible for all court costs, arbitration fees, reasonable attorney’s fees, and any damages, losses, or costs (direct or indirect) caused by the claim.

10. Amendments

We may update these Policies at any time. Updates are effective immediately upon posting to our website. Continued use constitutes acceptance.

11. Final Disclaimer

Camion Support Services is a support provider only. We assume no liability for client operations, broker/shipper disputes, cargo issues, regulatory violations, or financial outcomes. All services are strictly non-refundable. Clients agree that if they bring a claim or lawsuit against us and do not prevail, they will reimburse us for all attorney’s fees, court costs, arbitration fees, and damages arising from such action.

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